Andrew Dell

Support Operations Architect

I run AI-assisted customer support operations, from Intercom Fin to Zendesk AI to Botpress, and share what works.

Trail Log · Updated

Serving meals at Ronald McDonald House

The Outdoorsy Adventure Team is a 12-year-old hiking and fundraising nonprofit. Between trail days we run service events, and this one had us serving meals to 130 families at Ronald McDonald House.

I joined the group in July 2025. Since then it has grown from about 110 to 189 members, and I help with the donor booth, recruiting and carpools.