Talks and mentions
- Full Coverage, Not Full Automation · CX Network
Webinar · Presented with Botpress co-founder Sylvain Perron - How AI Speeds Up Support and Empowers Service Teams · The Modern Customer Podcast
Podcast · Guest episode with Blake Morgan on AI in support - How AI Speeds Up Support and Empowers Service Teams · Blake Morgan on LinkedIn
Article · Feature on AI-assisted support at scale - Botpress customer story · Botpress
Customer story · Production LLM agents in support - SCORE mentor profile · SCORE Jacksonville
Volunteer · Small-business mentor and webinar host coordinator