Andrew Dell

Support Operations Architect

I run AI-assisted customer support operations, from Intercom Fin to Zendesk AI to Botpress, and share what works.

Privacy

This is a personal website with free resources. It is built to collect as little as possible.

What this site collects

What the host logs

The site is hosted on GitHub Pages. Like most web hosts, GitHub may log technical information such as your IP address when you visit, for security and to keep the service running. GitHub’s handling of that data is covered by the GitHub Privacy Statement. I don’t receive or use those logs.

Links to LinkedIn, GitHub, SCORE and other sites take you to services with their own privacy policies.

AI crawlers and reuse

Search engines and AI crawlers are allowed to read this site, as stated in robots.txt. Playbooks are licensed CC BY 4.0 and Claude skill files are MIT licensed, so you’re free to reuse them with credit.

Questions

For any privacy question, message me on LinkedIn.

Last updated October 17, 2026.